Book an appointment today by calling 07 3356 5352 reception@wilstondentalgroup.com.au

COVID – 19

Due to the COVID-19 crisis it is with regret that we have had to temporarily close our doors until further notice.

This extremely difficult decision was made to protect our patients, our staff and our community and to give us the best chance to re-open and continue our professional and dedicated care to you on the other side of this pandemic.
All patients with appointments up until 1st May should already have been contacted. For patients with appointments after this time, our team will be in touch beforehand with up to date information.

Phone messages and email will be monitored every few days for general communication with the practice, but please do not leave urgent messages via email or our regular phone number.

Our online booking service will be inactive during this time.

Do you have a current dental problem?

Due to mandated practice restrictions, for the time being we are very limited in the services we are able to provide. These will largely be limited to phone advice and prescription of antibiotics if required. If you have a non-urgent dental problem, please see the information below on how to manage it in the short to medium term.

For urgent dental problems and emergencies, one of our dentists will be available for phone consultation via a call-back service weekdays from 9am until 11am. This service is available to current patients of Wilston Dental Group only. You will be asked to provide:

Your full name:
Date of Birth:
Best contact number:
Detailed message of the current concern:

Dental Emergencies

You can access this service if you are currently experiencing a dental emergency. A dental emergency is one of the following
1. Significant facial swelling
2. Severe tooth trauma (for example in a car or bicycle accident)
3. Uncontrolled bleeding

If you are currently experiencing any of these symptoms you should contact the call-back service on 0472 586 792 between 9am and 11am weekdays. This service is available to existing patients of Wilston Dental Group only.
If you are currently experiencing any of these symptoms outside of our COVID-19 phone consultation hours (9am-11am) you should seek immediate advice from your GP or Hospital Emergency Department.

Urgent General Dental

You can access this service if you are currently experiencing an urgent general dental problem

1. A toothache
2. A broken tooth with pain

If you are currently experiencing these symptoms you should contact the call-back service on 0472 586 792 between 9am and 11am weekdays. This service is available to existing patients of Wilston Dental Group only.

Toothache

While we are temporarily limited in the treatments we can perform, we can recommend pain relief and other medications. Your symptoms and existing medical conditions will determine the best course of pain relief. Please contact the call-back service on 0472 586 792 between 9am and 11am weekdays. This service is available to existing patients of Wilston Dental Group only.

Broken tooth with Pain

If the tooth is broken and painful, first try keeping the area as clean as possible with your toothbrush and toothpaste. Rinsing with water after you eat foods will help with clearing trapped food. If food trapping remains a concern, use interdental brushes (such as Piksters) and for irritation of the gums try a chlorhexidine mouth rinse (such as Savacol).

If pain persists after trying these measures, please contact the call-back service on 0472 586 792 between 9am and 11am weekdays. This service is available to existing patients of Wilston Dental Group only.

 

 

Non Urgent General Dental

It is always our preference to deal with all dental problems early and thoroughly, however the current level of practice restrictions mean that many dental problems such as those below will need to be managed at home for the time being. Fortunately, the majority of these problems will be able to be maintained adequately at home without any change in long term outcome.

For the below issues, please do not use the call-back service.

Tooth Sensitivity

Sensitivity can occur for many reasons and often restorative dental treatment is not required. Sensitive toothpaste is quite effective for management of sensitivity symptoms and regularly available at supermarkets and chemists. Purchase ONE tube and replace your regular toothpaste with this. Brush twice a day for two minutes and spit out the excess toothpaste don’t rinse this will ensure the residual toothpaste is left to work on your teeth.
As we move into cooler weather using warm water on your toothbrush can also help.
If your sensitivity is isolated to a small area you can also apply a small amount directly to the affected area like an ointment (ensure your hands are clean or use a cotton tip to help apply). Alternatively, you can try Tooth Mousse if you have this already.
Avoid eating very cold foods.
Avoid foods with high acidity such as juice and soft drink/ mineral water, vinegar including apple cider and citrus fruits.

Lost Filling

If the filling is lost with no pain, keep the area as clean as possible with your toothbrush and toothpaste. Rinsing with water after you eat foods will help with clearing trapped food. If food trapping remains a concern, use interdental brushes (such as Piksters) and for irritation of the gums try a chlorhexidine mouth rinse (such as Savacol).

There are also some temporary filling materials (such as Dentafix) that can be purchased from chemists. Superpharmacy at 187 Days Road, Grange has access to this product. Please phone ahead to check stock levels of your local chemist prior to leaving your house to purchase.

Lost Crown

Clean and dry your crown and keep your crown in a container in a safe place and this can be dealt with when the practice re opens. Keep the area as clean as possible with toothbrush, toothpaste and interdental brushes (such as piksters). Sometimes, the freshly exposed tooth beneath can become a little sensitive to cold. This will likely pass in time and can usually be managed with sensitivity reducing toothpaste.

Broken tooth

If the tooth is broken with no pain, keep the area as clean as possible with your toothbrush and toothpaste. Rinsing with water after you eat foods will help with clearing trapped food. If food trapping remains a concern, use interdental brushes (such as Piksters) and for irritation of the gums try a chlorhexidine mouth rinse (such as Savacol).

If the sharp edges are irritating the cheeks or tongue, you can attempt to smooth these sharp edges carefully with a new clean nail file. Alternatively. there are also some temporary filling materials (such as Dentafix) that can be purchased from chemists. Superpharmacy at 187 Days Road, Grange has access to this product. Please phone ahead to check stock levels of your local chemist prior to leaving your house to purchase.

Ulcers

Most ulcers will take 7-10 days to heal. To help recovery try:
Warm salt water rinses
Vegemite – place small bit onto ulcer and hold on ulcer ensure hands are clean or use a cotton tip to apply– it will sting for 10 seconds and then remove pain
Avoid: acidic foods, oranges, tomatoes, nuts, eggplant, tea, coke

Broken Dentures

This is considered non urgent. Keep your denture in a safe place and this can be dealt with when the practice re-opens. Do not attempt to do a home repair with any form of glue as this maybe toxic on not work in a wet environment. Many home glues may make the denture unable to be repaired professionally. You may be able to smooth sharp edges off at home with something like a nail file.

Orthodontic Breakages

Please contact your orthodontist for advice.

 

 

After COVID-19

As soon as practice restrictions are lifted, we will communicate this to our patients. Those who already have appointments affected will continue to be kept up to date throughout the period of restrictions.

For most patients of wdg, you can rest assured in the knowledge that your efforts with us in practicing preventive dentistry will keep you in good stead to ride out these dentally trying times.

For those unlucky enough to be nursing a dental problem, we consider it vitally important that all of the dental problems which have had to be managed at home, are treated quickly and thoroughly soon after restrictions are lifted.

Stay safe and keep good oral hygiene in the meantime.